Under Accounts, tap the name of the account that you want to remove. If clearing the cache and data doesn't resolve the issue, remove your Google account, restart your device, and then add your Google account again. Remove your Google account and then add it again When the cache and data are cleared, the Google Play Store error should be resolved. If cleaning the cache of the Google Play Store and Google Play Services doesn't resolve the issue, try clearing the Google Play Store data: Repeat the steps above, but replace Google Play Store in step 3 with Google Play services.

Open the app details and tap the Force stop button. Scroll to All apps and then scroll down to the Google Play Store app. (This option might differ depending on your device.) Try the following workarounds to fix the Google Play Store errors. The following are some of the most common Google Play Store errors: These errors might be due to Google Play Store updates, Google cache issues, Google Play Store stored data issues, or Google account issues. Google Play Store Errors typically contain random numbers and are generated when you try to download apps from the Google Play Store. In the meantime, please see below for more information and try the workarounds suggested. The Google Play team is aware of this problem and is working to resolve the issues. If your date and time are not correctly set, you will again the “No connection – Retry” error message.You might receive an error that contains random numbers when you download Office apps from the Google Play store. Yes, this was the problem with majority of users complaining about this error message in their Google Play Store app. Now start the Google Play Store app on your phone / tablet and it should load and work absolutely fine!Ĭheck the date and time of your device.

Open the app details and tap on the “Force stop” button.

Scroll to All apps and then scroll down to “Google Play Store” app.

The Google Play Store app on your Android device stores some cache data on your device which could be one of the reasons why you are not able to connect to Google servers using the app and keep getting the “No connection – Retry” error message. Do it or your Google Play Store or any other Google service will not sync or work properly.Ĭlear the Play Store cache. As soon as you change your Google account password, your device gets a notification to enter the new password. Have you recently changed it? If yes, then you will need to re-enter your password on your Android device to get all your Google services back. There are some reports that Freedom App causes 'No Connection' error.Ĭheck your Gmail / Google account password. You need to uninstall( only after force stop it & clear data and cache) Freedom app in your mobile phone if you have.

Play store not working